Terms & Conditions

1. Agreement to Terms

By accessing or using JIBcare.com, calling our sales line, submitting a contact form, placing a deposit, or purchasing any product from JIB and Associates, Inc. ("JIBcare," "we," "us," or "our"), you agree to be bound by these Terms & Conditions. If you do not agree, do not use our website or purchase our products.

2. Products & Services

JIB and Associates, Inc. distributes the following products:

• Curaco CareBidet — automated toileting system for bedridden adults
• ActiveCare medical beds and related bed models
• Patient lifts, sit-to-stand lifts, and related medical equipment
• Replacement consumables and accessories for the above products

All products are sold for use by adults. Products are not toys and must be operated by a trained caregiver or healthcare professional. JIBcare provides training by a Certified Curaco CareBidet Trainer as part of every CareBidet purchase.

3. The 28-Day Evaluation Program — Full Terms

3.1 Deposit Structure

• $250 at sign-up — Reserves your unit for the evaluation. This deposit is refundable if you cancel before delivery. It becomes non-refundable upon delivery.
• $1,750 at delivery — Due upon delivery of the CareBidet system to your home. Together with the $250 sign-up deposit, this totals $2,000 which is non-refundable once paid.
• $17,500 escrow balance, plus escrow fees, shipping, and applicable taxes — Deposited into escrow with Escrow.com (Internet Escrow Services, Inc.) before the 28-day evaluation begins, whether funded directly or through approved financing. This amount is not released to JIB and Associates, Inc. during the evaluation period.

3.2 Evaluation Period

The 28-day evaluation period begins on the date of delivery. During this period you may use the CareBidet system in your home. Training by a Certified Curaco CareBidet Trainer is provided on day one of delivery at no additional charge (up to $750 travel covered by JIBcare).

3.3 At the End of the Evaluation — Your Two Options

3.4 Condition of Returned Equipment

Equipment must be returned in the same working condition as delivered, with all original components. Damage beyond normal wear, missing parts, or failure to return within the agreed timeframe may result in a claim against the escrowed funds to cover replacement costs.

4. Pricing & Payment

• The list price for the CareBidet system is $19,500. Your deposit locks in the price at time of sign-up.
• All prices are in US dollars and exclude applicable state or local taxes where required by law.
• Individuals: financing is available through consumer lenders such as LightStream, in addition to ACH and credit card. Facilities: equipment leasing or financing arrangements are available. Terms and approval are subject to each lender's requirements. JIBcare is not responsible for financing approval or denial.
• For individuals, the $17,500 balance is deposited with Escrow.com (Internet Escrow Services, Inc.), an independent, licensed escrow provider, before the evaluation begins.
• ACH payments require a valid US bank account. Credit card payments are subject to your card issuer's terms.

5. Delivery & Setup

• The CareBidet is not shipped for self-installation. A certified trainer delivers the system to your home, performs setup, and provides training on-site.
• Delivery and setup are scheduled directly with your assigned specialist after your evaluation begins.
• You are responsible for ensuring someone is available to receive the delivery and complete setup and training.
• Risk of loss transfers to you upon delivery to your address.

6. Warranty

• Main Body Unit: 5-year limited warranty against manufacturing defects
• Diaper Cup Assembly: 3-year limited warranty
• Motion Control Wrap: Expected replacement every 1.5 years — not covered under warranty as a consumable item
• Filters & consumables: Not covered — replaced on a scheduled maintenance basis

Warranty covers manufacturing defects only. It does not cover damage from misuse, failure to follow care instructions, unauthorized modifications, or normal wear and tear. To make a warranty claim, contact 1-877-449-8858.

7. Limitation of Liability

To the maximum extent permitted by law, JIB and Associates, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or website. Our total liability for any claim shall not exceed the amount you paid to us for the product or service giving rise to the claim.

The CareBidet is a care assistance device — it is not a substitute for professional medical care. JIBcare does not provide medical advice. Always consult a qualified healthcare provider regarding the suitability of any product for a specific medical condition.

8. Indemnification

You agree to indemnify and hold harmless JIB and Associates, Inc., its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of our products or website, your violation of these Terms, or your violation of any third-party rights.

9. Governing Law & Disputes

These Terms are governed by the laws of the State of California. Any dispute arising from these Terms or your use of JIBcare products shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in Alameda County, California, under the rules of the American Arbitration Association.

10. Changes to These Terms

JIB and Associates, Inc. reserves the right to modify these Terms at any time. Changes take effect when posted to this page with an updated "Last Updated" date. Continued use of our website or products after changes constitutes acceptance of the updated Terms.

11. Contact